This course provides knowledge of business issues and procedures to promote decision-making skills. Topics include office technology, research, document creation and organizing reports, standard filing rules, travel and conference planning, financial and legal procedures, employment and career advancement.
This course will be completed entirely online. You may complete all assignments at home or at work. You will never need to come to campus to complete this course. Directions for all assignments will be given online or via e-mail. Your assignments will be submitted online. All assignments must be finished to complete the course. You will communicate with your instructor via e-mail or telephone. Credit/No Credit course option.
English reading and writing ability at the grade 12 level and knowledge of the computer.
Office Hours: Online course - Not applicable
Telephone: (408) 741-2414
E-mail address: firstname.lastname@example.org. If you have questions or need assistance, you may e-mail me any time.
Important: Enrolled students must e-mail me before beginning the course. I will also not drop students. It is also your responsibility to drop the course.
A Message from Your Instructor
Hi, welcome to the Adminstrative Procedures online class. I look forward to working with you and hope you have an enjoyable online experience. I will guide your learning and assist you in understanding the principles required in business to achieve successful outcomes. It is essential that you have some experience using e-mail and Internet browsers in order to successfully complete this course. I hope you enjoy this course and develop the basic skills needed in a professional environment.
Be prepared to spend several hours per week using and studying course materials and participating in online activities. The dates on the calendar are guidelines for completing the assignments by the end of the semester. Each assignment is due as stated under completed. Most of these are Fridays and remember they are guidelines to ensure that you complete the course by the end of the semester. If you choose to work ahead of those dates, you may. Some information though may not be posted to website until closer to the calendar dates.
You will successfully complete this course if you work daily or weekly, and complete all course assignments by the due dates. Please remember, all assignments must be completed to earn credit for the class. You must let me know by Friday, October 12th if you want a letter grade. Otherwise, you will earn a Credit/No Credit grade. Once you have committed to a letter grade, you will not be allowed to change your mind back to a Credit/No Credit grade.
Whenever you have questions about the course or a particular exercise or assignment, please contact me. Use my e-mail address. It will be the fastest way to communicate with me. I check e-mail a minimum of twice a day and usually respond to all e-mail within 24 hours.
If you experience any technical problems while trying to logon to our WebCT site or when you are using WebCT, please contact me as soon as possible. I will assist you with your technical problems.
1. Before reading any further, print these pages.
2. Be prepared to spend at least 6 hours per week using and studying course materials and participating in online activities.
3. The Online Orientation can be found at:
4. E-mail me no later than first Saturday of the beginning of the semester, introducing yourself.
5. Purchase your course materials.
6. Complete chapter exercises and projects.
7. Complete and submit all assignments by the due dates.
8. Complete the online quizzes & projects.
Items listed below can be purchased at West Valley Bookstore.
Procedures & Theory for Administrative Professionals
Fulton-Calkins & Shultz; Thomson-South Western Publisher; 2004: ISBN: 0-538-72740-3
Workbook for Procedures & Theory for Administrative Professionals, ISBN: 0-538-72743-8
Note: You will not be able to resell the book at the end of the semester.
If you have any problems logging on to your Angel account, completing your assignments, or submitting your work, please contact me immediately.
Using the Textbook
The text book has very useful information. The Angel course will provide you all your reading, written exercises and test assignments.
Weekly Course Schedule
All course work will be assigned and submitted as indicated through the calendar on the Angel course site.